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Empowering Staff to Elevate Patient Care and Increase Earnings
Paige Allen, MS, RVT is the Assistant Director of Academic Advising and Recruitment Veterinary Nursing Program, Purdue University, College of Veterinary Medicine. A Veterinary Technician for nearly four decades, Paige knows firsthand how difficult maintaining a happy staff can be. This course takes you through steps to fight turnover, and empower your vet med staff.
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Course Introduction 00:00:05
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Video Presentation 00:51:30
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Quiz for Certification 00:01:00
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CE Certificate Details 00:00:05
Empowering Staff to Elevate Patient Care and Increase Earnings
Paige Allen, MS, RVT is the Assistant Director of Academic Advising and Recruitment Veterinary Nursing Program, Purdue University, College of Veterinary Medicine. A Veterinary Technician for nearly four decades, Paige knows firsthand how difficult maintaining a happy staff can be. This course takes you through steps to fight turnover, and empower your vet med staff.
Veterinary Technicians are vital members of every veterinary team. The role of the credentialed veterinary technician is varied and includes everything from anesthesia induction and monitoring, client education, cleaning surgical instruments, hospital cleanliness, inventory, and patient nursing. Veterinary medicine is facing a growing technician staffing crisis. Part of this crisis can be attributed to compassion fatigue and burnout, part to salary complaints, and part to overall job satisfaction. How can managers/owners help staff to grow, learn, and be empowered to work at their highest level of education? By doing so may keep them in their jobs and increase practice income.
Learning Objectives
- Identify three potential reasons for staff turnover
- Identify two items that can encourage staff to stay
- Explain the process used to empower staff
- Describe the importance of setting expectations
- Describe the steps to developing critical thinking
Certification Requirements
Students must complete the video lesson and also pass a short multiple-choice quiz with a score of 70% or higher. For your convenience, all CE certificates will be available to access anytime within your PetDesk CE University portal account; recipients can download and/or print these PDF certificates to submit to their region's board for accreditation.
Accreditation
1.0 CE Credit Hours, Non-Medical, for Veterinarians, Veterinary Technicians, and Practice Managers in the United States and Canada.
Course Access
All registrants will receive 12 months of access to this course, including all lessons, materials, and any other associated content.